Job Title: Customer Support

Location: Onsite at Mumbai, Maharashtra, India

Roles and Responsibilities

• Serve as the primary point of contact for customer inquiries, ensuring a high level of satisfaction and professional handling of all customer interactions.
• Manage inbound calls effectively, identifying customer needs, answering questions, and resolving issues with a focus on first-call resolution.
• Maintain a positive, empathetic, and professional attitude toward customers at all times, ensuring a consistent customer experience.
• Collaborate with team members to foster a supportive and efficient work environment, sharing insights and solutions to improve overall customer service.
• Use company systems and databases to track and record customer interactions accurately, ensuring all relevant information is updated and maintained following company policies.
• Provide feedback to management on recurring customer issues and offer suggestions for process improvements to enhance service quality.
• Participate in ongoing training and professional development opportunities to stay updated on product knowledge, customer service techniques, and company policies.
• Assist in developing and implementing customer service policies and procedures to improve efficiency and customer satisfaction.

Required Qualifications

• High School Diploma or equivalent; Bachelor's degree in a related field is a plus.
• Proven experience in a customer service role, preferably within a call center or similar environment.
• Excellent verbal and written communication skills with the ability to communicate effectively and courteously with customers and colleagues.
• Strong problem-solving skills with a solutions-focused approach to addressing customer needs and concerns.
• Familiarity with customer service software, CRM systems, and general office applications.
• Ability to multi-task, prioritize, and manage time effectively to meet service level agreements and customer expectations.
• Fluency in English and Hindi is required; additional local language skills are an advantage.
• Strong interpersonal skills with an emphasis on teamwork and collaboration.

Key Responsibilities

• Respond promptly and professionally to customer inquiries through inbound calls, addressing their needs and ensuring their satisfaction.
• Analyze customer issues and provide accurate information or solutions, escalating issues as necessary to ensure comprehensive resolution.
• Document and update customer records and service requests in the company’s CRM system, maintaining data accuracy and integrity.
• Monitor customer complaints and feedback, identifying trends to proactively address potential issues and improve service delivery.
• Coordinate with different departments to resolve complex customer issues, ensuring a seamless and efficient service experience.
• Continually improve knowledge of products and services offered by the company to provide informed advice and recommendations to customers.
• Meet or exceed performance metrics and service targets, including customer satisfaction scores and call handling times.

Support processing of property-related documents in the UK market for the clients.  Process the work requests received through email and reply to the emails appropriately  Create admin / back-office / conveyancing documents  Generate and/or send documents or letters to the client, lender, other side’s solicitor or third party  Use the client’s case management system and to follow the work flow process to effectively assist the conveyancer / Fee Earner throughout the conveyance  Generate supporting documents for claims of re-possession of properties  Check, edit and input data  Order for official copies of documents  Log in to external sites and input data  Double check financial matters document production telephone calls  Run processes from the software / client management system Required Skills:  English Communication (written & oral)  Good in MS Office

Job Description:

1. Looking for Candidate with Education: Diploma in Mechanical
2. 2-3 years of Experience
3. Should have experience in B2B, Industrial Product Sales
4. Good to have experience in product like valve.
5. As a Sales Engineer to drive business growth by understanding customer needs, providing techanical solutions & effectively.
6. Typical B2B Sales Person- needs to visit customers/Prospective Customers-technicallly sell n convince them to buy our product. Also responsible for Payment recovery from the customer.

Title: Project Manager

Location: Indianapolis, IN (hybrid)

Duration: Fulltime

Shift timings 1st Shift

Hybrid - (Would need to be in Indianapolis area but would work remotely unless needed to be onsite at clients in Indianapolis.)

MUST-HAVES:

·       Bachelor’s degree in Engineering, Biochemical Engineering, Biotechnology, or a related Life Sciences discipline.

·       Minimum of 8 years of relevant experience, with strong (5 Years) experience managing (New) construction and capital projects in regulated (GxP) manufacturing environments.

·       Demonstrated expertise in project management methodologies and project control systems.

·       Strong understanding of (3 Years) clean utility and process utility systems, facility design, and GMP requirements.

NICE TO HAVES:

·       PMP or PE certification preferred.

SUMMARY:

Project Manager, Capital Projects to lead a large-scale construction initiative for one of our Life Sciences clients. This individual will be a key leader across the full project lifecycle—from conceptual design through construction, CQV, and operational startup. This is a high-visibility position requiring deep experience in project execution, especially within site development and regulated pharmaceutical manufacturing environments.

Essential Job Functions:

·       Lead cross-functional project teams delivering large-scale, complex capital projects.

·       Serve as a liaison between owners, architects/engineers, construction managers, OEMs, and other stakeholders to ensure alignment and execution across all project phases.

·       Provide project oversight for design, construction, equipment installation, commissioning, qualification, and validation (CQV).

·       Drive project execution to meet scope, schedule, and budget while mitigating risks and resolving issues proactively.

·       Oversee contractor and supplier management including RFP development, scope negotiations, and performance tracking.

·       Ensure compliance with GMP regulations, engineering standards, safety protocols, and quality requirements.

·       Develop and maintain project documentation including equipment specifications, impact assessments, technical reports, schedules, and status updates.

·       Analyze project performance, track KPIs, and implement corrective actions as needed.

·       Lead troubleshooting efforts related to construction, equipment, and startup issues.

·       Identify and implement best practices to continuously improve project delivery processes.

·       Collaborate with internal Quality, EHS&S, and Engineering stakeholders to support successful project delivery and site readiness.

QUALIFICATIONS:

·       Bachelor’s degree in Engineering, Biochemical Engineering, Biotechnology, or a related Life Sciences discipline.

·       Minimum of 8 years of relevant experience, with strong experience managing construction and capital projects in regulated (GxP) manufacturing environments.

·       Demonstrated expertise in project management methodologies and project control systems.

·       Strong understanding of clean utility and process utility systems, facility design, and GMP requirements.

·       Excellent leadership, communication, and cross-functional collaboration skills.

PMP or PE certification preferred.

Job Title: Accountant

Location: Onsite at Gurugram, Haryana, India

Roles and Responsibilities

• Prepare and examine financial records, ensuring compliance with local, state, and federal regulations, with a focus on GST and TDS applications.
• Maintain and monitor the accounting system utilizing SAP ERP Core Finance to ensure accuracy and timely reporting of financial data.
• Generate various financial reports and statements, leveraging tools such as SAP Crystal Reports.
• Participate in the month-end and year-end close processes, reconciling account balances and maintaining general ledger accounts.
• Collaborate with internal and external auditors during financial and operational audits.
• Assist in the preparation of tax returns and manage company tax compliance, including GST and TDS filings.
• Support management in financial decision-making by providing insightful analysis and advice based on thorough examination of financial data.
• Ensure precision and timely submission of financial documentation and reports.
• Develop and maintain efficient standard operating procedures and policies regarding the accounting operations to strengthen internal controls and minimize any risks of discrepancies.

Required Qualifications

• Bachelor's degree in Accounting, Finance, or a related field. A professional qualification such as CA, CPA, or equivalent will be advantageous.
• Proven experience as an Accountant, with prior exposure to handling GST and TDS responsibilities.
• Proficiency in using SAP ERP Core Finance modules and generating reports via SAP Crystal Reports.
• Strong analytical and problem-solving skills, with an exceptional eye for detail and accuracy.
• Solid understanding of accounting principles and practices, along with strong knowledge of applicable laws and regulations.
• Excellent organizational and multitasking abilities, capable of prioritizing tasks to meet deadlines effectively.
• Strong interpersonal skills and the ability to communicate complex financial information clearly to non-financial stakeholders.

Key Responsibilities

• Oversee and manage accounts payable and receivable processes, ensuring accuracy and confidentiality of financial transactions.
• Update financial data in databases and ensure that all information is current and accurate for timely reporting.
• Analyze revenue and expenditure trends, recommending appropriate budget levels and ensuring expenditure control.
• Prepare and verify daily financial transaction records, ensuring compliance with financial policies and procedures.
• Respond promptly to any business queries arising from financial data, providing clarifications and conducting necessary investigations.
• Support continuous process improvements in the financial and accounting systems to enhance efficiency and reporting accuracy.
• Assist in forecasting and budgeting exercises, collaborating closely with department heads to gather required data for projections.

Job Title: Data Engineer

Location: Hyderabad (Onsite)

Experience: 5 – 7 Years

Duration: 6 Months – 1 Year

Job Description:

We are seeking a skilled Data Engineer with 5–7 years of experience to design, build, and optimize large-scale data pipelines using Databricks, Apache Spark, and GCP BigQuery. The role involves advanced SQL, Python scripting, EDA, and collaboration with data science teams to deploy scalable solutions.

Key Skills Required:

• Databricks & Apache Spark
• GCP BigQuery (partitioning, performance tuning)
• SQL (joins, window functions, CTEs)
• Python (data pipelines, transformation)
• Data wrangling, EDA, feature engineering
• Metadata management, normalization
• Data quality, security, and pipeline optimization
• Strong problem-solving and communication skills

Education:

Bachelor’s in Computer Science, IT, Engineering, or related field.

Job Title: QA Automation Engineer – Testing

Location: Hyderabad (Hybrid – Onsite Required)

Experience: 8+ Years (incl. 4+ Years as QA Lead)

Duration: 6 Months – 1 Year

Role Overview:

We are hiring an experienced QA Automation Engineer with a strong background in test automation, API testing, performance testing, and QA strategy. The ideal candidate will have 8+ years of QA experience, including 4+ years in a QA lead role. This is a hybrid contract role based in Hyderabad.

Key Responsibilities:

• Build & maintain automation frameworks
• Perform automated testing (web, mobile, APIs)
• Conduct performance/load testing
• Lead test planning, strategy & quality gate reviews
• Ensure full test coverage and risk-based testing
• Track/report defects with root cause analysis
• Collaborate in Agile/Scrum teams
• Mentor and lead QA team members

Mandatory Skills:

Languages/Frameworks:

• Java / Spring Boot / Python / JavaScript
• Selenium, Appium, Cypress, TestNG, JUnit

API Testing & Performance:

• Postman, RestAssured
• Load testing tools (e.g., JMeter, Gatling)

DevOps & Tools:

• Jenkins, GitHub Actions, CI/CD
• Strong SQL with relational databases

Other Expertise:

• Automation framework design & leadership
• Test strategy, defect tracking, quality risk management
• Strong communication skills
• Agile methodology experience
• Bachelor’s degree in CS, IT, or related field

Job Title: Java Backend Developer

Location: Hyderabad (Hybrid – Onsite Required)

Experience: 8+ Years

Duration: 6 Months – 1 Year (Contract)

About the Role:

We’re hiring a seasoned Java Backend Developer with 8+ years of experience to build high-performance, scalable, and non-blocking backend systems. This is a hybrid role requiring onsite presence in Hyderabad.

Key Responsibilities:

• Build backend services using Java (8+) and Spring Boot
• Develop reactive microservices with Spring Web Flux and Project Reactor
• Work with MongoDB (schema design, collections, aggregation)
• Create and integrate RESTful APIs
• Write unit/integration tests using JUnit and Mockito
• Implement asynchronous and non-blocking architecture
• Perform performance tuning and manage memory usage
• Use Git, basic CI/CD, and Docker for development and deployment

Mandatory Skills:

• Java (8+ years), Spring Boot, Spring WebFlux
• MongoDB (collections, schema, aggregations)
• Project Reactor / Reactive Programming
• REST APIs, JUnit, Mockito
• Asynchronous systems, performance tuning
• Docker (basic), Git, CI/CD (basic)

Qualifications:

• Bachelor’s in Computer Science or related field
• Strong problem-solving & communication skills
• Agile team experience preferred

Job Description: Business Development Executive

Location: Onsite at Chennai, Tamil Nadu, India

Roles and Responsibilities

• Identify and develop new business opportunities for the organization by leveraging Salesforce CRM and Dynamics Marketing tools.
• Conduct market research to identify potential clients and generate leads within the commerce sector.
• Establish strong relationships with prospective clients, understanding their business needs, and proposing appropriate solutions.
• Regularly report on the progress of business development activities to the senior management.

Required Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• A minimum of 3 years of experience in business development or sales, preferably within the commerce industry.
• Proficient in using Salesforce CRM and Dynamics Marketing for client management and lead generation.
• Strong understanding of the commerce sector, with established connections in the industry in Chennai or broader Tamil Nadu.
• Exceptional communication and interpersonal skills to effectively interact with stakeholders at various levels.

Job Title: Front-End Developer

Location: Hyderabad (Hybrid – Onsite Required)

Duration: 6 Months – 1 Year

Experience: 5 to 8+ Years

Job Summary:

We're hiring a skilled Front-End Developer with 5–8+ years of experience to build responsive, high-quality web interfaces using React.js and TypeScript. You'll work closely with designers, backend engineers, and product teams in an Agile/Scrum environment on a hybrid (onsite) basis from Hyderabad.

Key Responsibilities:

·      Develop web apps using React.js, TypeScript

·      Convert UI/UX designs into responsive components

·      Integrate with RESTful & GraphQL APIs

·      Ensure cross-browser compatibility and performance optimization

·      Write unit/integration tests (Jest, Mocha, Cypress)

·      Use tools like Git, Webpack, Rollup, and Lighthouse

·      Participate in code reviews and mentor junior developers

Required Skills:

·      React.js, TypeScript, Redux/MobX/Vuex

·      HTML5, CSS3, SASS/LESS

·      Bootstrap, Tailwind, Material-UI

·      REST & GraphQL API integration

·      Git, Webpack/Rollup, Lighthouse

·      Jest/Mocha/Cypress

·      Strong communication & team collaboration

·      Agile/Scrum methodology

·      UI/UX collaboration

·      Code review & mentoring

·      Bachelor's in CS or related field

Sales Role

- client acquisition for forex broker platform.

- client retention , renewal and follow ups.

- achieving account opening targets.

- maintaining client profitability and aiding marginal revenue.

- client relations 

- Individual and team data, records and business opportunities management.

Must Haves -

- Knowledge of broking industry, capital markets or International process in bpo/sales

- Graduate degree with excellent comm skills in English/french/spanish/arabic needed

- experience of sales/ broking/International Process

- Confidence, convincing and presentation skillset.

- Target Oriented Approach.

- Team Handling experience is a must 

- Should be hands on with handling bulk international calls. (outbound/ inbound)

Job Title: Tech Lead – Full Stack Developer

Location: Jodhpur (On-site)

Experience Required: 5 – 8 Years

Job Summary:

We are seeking a Tech Lead - Full Stack Developer with strong expertise in React.js, Node.js, and MongoDB. The ideal candidate will also have working knowledge of Python, MERN stack, and .NET technologies. You will lead end-to-end development, mentor team members, and drive the execution of scalable and high-performance web applications.

Key Requirements:

1. 5–8 years of hands-on experience as a Full Stack Developer.
2. Expert in React.js, with deep understanding of component-based architecture.
3. Strong backend development experience using Node.js and RESTful API design.
4. Solid experience in MongoDB, including schema design and performance tuning.
5. Good knowledge of Python, MERN stack, and .NET technologies.
6. Proficient with Git, CI/CD pipelines, and conducting thorough code reviews.
7. Strong analytical and problem-solving skills with the ability to take technical ownership.
8. Prior experience in a leadership or mentoring role is highly desirable.

Benefits:

• Competitive Salary Package
• Lead and grow with a dynamic and collaborative tech team
• Exposure to modern development tools and best practices
• Work on challenging projects with real-world business impact

Job Title: React.js Developer

Experience: 2–4 Years

Type: Full-Time

About the Role:

We’re looking for a talented React.js Developer with 2–4 years of experience to build modern, scalable, and responsive web applications. You’ll work closely with cross-functional teams to deliver top-notch user experiences.

Responsibilities:

• Develop and maintain web apps using React.js
• Build reusable components and front-end libraries
• Optimize performance and ensure responsiveness
• Integrate RESTful APIs and third-party services
• Collaborate with designers and backend developers
• Conduct code reviews and maintain clean code

Requirements:

• 2–4 years of experience with React.js & JavaScript
• Strong understanding of HTML, CSS, and JS ES6+
• Experience with state management (Redux/Context API)
• Familiarity with REST APIs and Git
• Good problem-solving and debugging skills

Nice to Have:

• TypeScript, Next.js, Testing (Jest/RTL)
• Basic understanding of Node.js
• Familiarity with Agile workflows

Position: Field Sales Representative ( PAN INDIA)

Qualification: Any Graduate

Experience: 1 to 2 years in Medical Equipment's sales

Location: Science City Rd, Sola, Ahmedabad

Salary: 18k-22k 

Experience working in Medical Equipment's sales.

Knowledge of Medical Equipment's - Ventilators, ECG Machines, Patient Monitors

Candidate should be open to work in PAN India 

Good Communication Skills

Innovative approach towards clients

Share resume: career@panaceacare.co.in / 9904808144

Job Title: Data Analyst

Location: REMOTE

Roles and Responsibilities

• Collect and interpret data from multiple sources to provide valuable insights that drive business improvements.
• An essential part of the role is to clean and prepare data, ensuring the accuracy and integrity of datasets used for analysis.
• Collaborate closely with business stakeholders to identify information needs and provide data-driven solutions.
• Use Microsoft Excel proficiently to analyze and present data through pivot tables, VLOOKUPs, and other functionalities.
• Prepare comprehensive reports and presentations using Microsoft Word to effectively communicate results and recommendations to non-technical audiences.
• Create and maintain documentation relating to data processes and analysis for transparent communication and future reference.

Required Qualifications

• Bachelor's degree in related fields such as Data Science, Statistics, Mathematics, Computer Science, or equivalent experience.
• Demonstrated experience with data cleaning and preparation, showcasing the ability to handle raw data and transform it into actionable insights.
• Advanced proficiency in Microsoft Excel, particularly in executing complex formulas and developing comprehensive data visualizations.
• Proficiency in using Microsoft Word to create structured documents, reports, and presentations that effectively communicate data findings.
• Capable of working remotely while independently managing time and priorities to meet deadlines.
• Strong analytical skills and attention to detail are essential to assess data implications accurately.
• Excellent verbal and written communication skills to articulate findings and proposed solutions to diverse audiences.
• Strong problem-solving skills with a demonstrated ability to quickly learn new concepts and technologies as needed.

Key Responsibilities

• Conduct data validation and cleansing to ensure data accuracy and integrity for use in business analysis and strategy planning.
• Utilize Microsoft Excel for detailed data analysis, leveraging its full range of functions for data mining, trend analysis, and forecasting.
• Generate detailed reports using Microsoft Word, highlighting key insights and recommendations derived from the data analysis.
• Develop dashboards and visualizations to present data insights in an easy-to-understand format.
• Manage and streamline data collection processes to improve efficiency and reliability across various data sources.
• Support cross-functional teams by providing data-driven insights required for decision-making processes in their respective areas.
• Continuously seek opportunities to improve the quality and efficacy of data analysis practices and reports.

Job Title: Accounts Assistant

Looking for Accounts Fresher to Join our Finance Team.

• Assist in maintaining day-to-day accounting records.
• Prepare and post journal entries.
• Support in accounts payable and receivable processes.
• Help with monthly reconciliation of bank statements and ledgers.
• Assist in preparing financial reports and statements.
• Support in filing GST, TDS, and other statutory returns.

Required Qualifications:

• Proficiency in accounting software, particularly Tally is essential.
• Advanced knowledge of MS Excel, including the ability to create complex spreadsheets.
• Ability to work independently, as well as part of a team, to achieve organizational goals.

Job Description:

We are looking for an enthusiastic Telecaller to contribute to generating sales/leads/customers for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

Key Responsibilities:

• Make outbound calls to prospective customers from the provided database.
• Explain products/services and their benefits to potential customers.
• Answer incoming calls and resolve customer queries.
• Maintain records of calls and sales, and note useful information.
• Follow up with interested customers and schedule meetings if required.
• Meet daily/weekly/monthly call and conversion targets.
• Maintain a professional and positive attitude during calls.

Requirements:

• Proven experience as a Tele caller, Telemarketer, or similar role (preferred).
• Excellent communication and interpersonal skills.
• Good negotiation skills and the ability to handle rejection.
• Basic knowledge of MS Office and CRM systems (if applicable).
• Ability to learn about products/services and describe/explain them confidently to prospects.
• Minimum qualification: [12th pass/Graduate] (specify as per your requirement).
• Languages: [English, Hindi, or any other regional language based on your target audience].

Benefits:

• Attractive incentives and performance-based bonuses.
• Friendly and supportive work environment.
• On-the-job training provided

Interested Candidate Contact Us On :

Mr. Deepak Kumar (Executive): +91 9266699991

Job Title: Freelance 3D Graphics Designer

Type: Remote | Project-Based | Immediate Start

About the Role:

We’re looking for a skilled 3D Graphics Designer for a short-term remote project involving the creation of 4–5 high-quality custom 3D models based on concepts and visual references provided by our team.

Responsibilities:

• Design realistic, detailed 3D models as per brief
• Apply accurate texturing, lighting, and rendering
• Collaborate with the team for feedback and revisions
• Deliver high-quality outputs within timelines
• Optimize models if required for digital use

Requirements:

• Proficient in Blender, Maya, or similar tools
• Strong skills in texturing, lighting, and rendering
• Experience turning concepts into polished 3D visuals
• Detail-oriented and quality-focused
• Strong communication and time management
• Portfolio required

Project Scope:

• 4–5 custom models
• Short-term timeline
• Remote work
• Pay based on experience and scope

Job Title: Python Developer

Experience: 2–4 Years

Location: Onsite, Jodhpur, Rajesthan

Type: Full-time

Role Overview:

We’re looking for a Python Developer with hands-on experience in ML model development, deployment, and integrating OpenAI APIs. You’ll work with cross-functional teams to build and scale intelligent applications.

Key Responsibilities:

• Build and deploy ML models using Python.
• Integrate OpenAI APIs (ChatGPT, Whisper, DALL·E, etc.) into applications.
• Deploy models via Docker, FastAPI, and cloud platforms (AWS/GCP/Azure).
• Set up and maintain CI/CD pipelines.
• Monitor and troubleshoot deployment and performance issues.

Must-Have Skills:

• Strong in Python, Scikit-learn, Pandas, etc.
• Experience with OpenAI API integration.
• Familiarity with model deployment tools and workflows.
• Knowledge of CI/CD, Git, and RESTful APIs.
• Solid problem-solving and debugging skills.

Good to Have:

• MLOps tools (MLflow, Kubeflow)
• Cloud ML services (SageMaker, Vertex AI)

Identify and develop new business opportunities through networking, industry knowledge, current expertise, and existing contacts.

Generate leads and cold call prospective clients to create interest in the company’s services or products.

Build long-term relationships with new and existing customers.

Develop and present business proposals and pitches to prospective clients.

Understand client needs and offer tailored solutions to meet business objectives.

Collaborate with marketing, sales, and product teams to align on go-to-market strategies.

Conduct market research and competitive analysis to identify trends and positioning.

Achieve sales targets and KPIs as set by management.

Track sales performance and generate regular reports for management.

Attend industry events, conferences, and networking opportunities to promote the business.